COVID-19 POLICY & PROCEDURES
Ensuring a safe, clean and inviting environment is the core of our commitment to providing the highest level of hospitality.
In response to COVID-19, we have initiated and are maintaining industry-leading and scientifically driven elevated cleanliness standards to safeguard the wellbeing of our guests and colleagues.
The comprehensive strategies we are employing are rooted in industry experience, based on the latest scientific guidance, and utilize hospital-grade cleaners and best practices designed to prevent the spread of viruses. These strategies will be updated regularly to reflect the most current science and technology available.
We remain totally committed to providing a safe, clean and inviting environment for our guests and employees. Enhanced cleaning practices have been implemented throughout the property and staff have been trained on all new procedures. We know you expect the highest level of cleanliness when it comes to choosing hotel accommodations, and our goal is to deliver just that! We look forward to welcoming you soon. Thank you for your continued trust and loyalty.
– Country House Inns
FRONT DESK AND ALL INDOOR PUBLIC AREAS
FACE COVERINGS– The wearing of face coverings inside public spaces is mandated by the State of Oregon. Effective July 15, the mandate has been expanded to include outdoor public spaces whenever social distancing is not possible. If you do not have a mask, we are happy to provide one for you. Children age 4 and under and those with certain medical conditions are exempt from Oregon’s mask requirements.
PLEXIGLASS SNEEZE GUARDS have been installed at the Front Desk.
SANITIZING – All indoor public areas are sanitized throughout the day.
HAND SANITIZING STATIONS are available throughout the public areas.
SOCIAL DISTANCING measures have been implemented throughout the property.
GUESTROOMS AND HOUSKEEPING
CLEANING PRIOR TO ARRIVAL – Enhanced and thorough cleaning protocols have been implemented. Guestrooms are cleaned with EPA’s “Registered Antimicrobial Products for Use Against Novel Coronavirus SARS-CoV-2” (the virus that causes the disease COVID-19).
CLEANING DURING STAY – No housekeeping service will be provided for stays of three days or less. For longer stays, room service MUST be provided on the fourth morning. Cleaning will only be done when guests are not present in the room.
LINENS & TOWELS – Please call the Front Desk by 1:00 PM if you wish to have fresh linens and towels delivered to your room. Amenities, such as shampoo, conditioner and coffee, may be requested at the same time.
UNNECESSARY ITEMS – To reduce potential cross-contamination, we have removed all unnecessary items from our guestrooms such as bed scarves, decorative pillows, magazines and notepads. Magazines are available at the Front Desk upon request.
MENUS are provided to guests upon check-in. Please select your breakfast items and return the completed form to the Front Desk by 9:00 PM. Each morning, at the requested times, guest orders will be ready for pick up in the lobby. Limited seating is available in the breakfast dining room.
CLEANING – Before opening each day, all pool furniture is thoroughly cleaned. Cleaning of furniture and gates is continued throughout the day.
SOCIAL DISTANCING is enforced as required by the State of Oregon. Families or persons staying in the same room may sit together.
CROWDING – If pool becomes too crowded for social distancing to be possible, guests who have been in the pool the longest may be asked to leave the pool area in order to make room for new arrivals.
The cleanliness of our facilities has always been at the top of our list. With the current circumstances, we have instituted some additional procedures to be as conscientious as possible in keeping our facilities clean and maintaining a healthy environment.
We will continue to closely monitor developments related to the Coronavirus situation and will adhere to all advisories and guidelines as they become available.
Please contact us if you have any questions.